About me

I am a Data Analyst on The B.I. Shop team! I specialize in SQL, Excel, and Power BI. We tell stories through data to provide insights and guide business decisions!

My job is to clean, interpret, and display your data in a simple and effective way with easy to read visualizations that get straight to the point. My goal is to help you get in touch with your data's meaning.

What i'm doing

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    Data Cleaning

    Taking messy data and transforming it into something that you can actually work with.

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    Exploratory Data Analysis

    Discovering trends and patterns to get a high-level overview of your data - preparing for a more in-depth analysis.

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    Writing SQL Scripts

    Complex queries with CTEs, Subqueries, and Window Functions to produce the answers to your data questions.

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    Data Visualization

    Making Interactive Dashboards and reports to SHOW you exactly what your data means.

Daniel lewis
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Daniel lewis

Richard was hired to create a corporate identity. We were very pleased with the work done. She has a lot of experience and is very concerned about the needs of client. Lorem ipsum dolor sit amet, ullamcous cididt consectetur adipiscing elit, seds do et eiusmod tempor incididunt ut laborels dolore magnarels alia.

Resume

Education & Certification

  1. Florida Institute of Technology

    B.S. in Computer Science

  2. CompTIA

    A+, Network+, Security+

  3. [Expected Feb 2026] Microsoft

    PL-300 Microsoft Certified: Power BI Data Analyst Associate

Experience

  1. Data Analyst

    The B.I. Shop

    • Collaborating with our Senior Data Analyst to provide data auditing and consulting for clients in need of skilled Data Professionals.

    • Developing personalized Business Intelligence dashboards to guide customers through their business decisions with KPIs.

  2. Senior Outreach Counselor

    Graduation Alliance

    • Customer Service Representative with an Average Customer Satisfaction Rate of 95% for being knowledgeable, caring, professional, and an awesome listener.

    • Increased enrollment team new hire retention through shadowing and onboarding rework.

    • Lead phone outreach for experimental project, reaching a 61% enrollment rate for the main customer list and a 34% enrollment rate for the secondary list of critical customers.

My skills

  • SQL
    80%
  • Power B.I.
    55%
  • Excel
    70%